Clear Step Medical Supply is a Georgia-based Durable Medical Equipment (DME) provider specializing in off-the-shelf medical braces.
We proudly serve patients throughout the United States while maintaining a physical location in Atlanta, Georgia. Our focus is on compliance, patient care, and timely service.
Products & Services
Off-the-Shelf Medical Braces
Orthopedic Supports
Prescribed DME Accessories
All equipment is provided based on physician prescription and medical necessity. Availability may vary based on clinical documentation and coverage guidelines.
About Clear Step
Our Commitment
Who We Are
Clear Step Medical Supply is a licensed Durable Medical Equipment supplier headquartered in Atlanta, Georgia. We specialize in off-the-shelf medical braces provided based on physician orders and medical necessity.
Service Area
While our physical office is located in Georgia, Clear Step Medical Supply proudly serves patients across the United States.
Compliance Statement
Clear Step Medical Supply operates in compliance with CMS Medicare Supplier Standards, HIPAA regulations, and all applicable Georgia and federal requirements.
Patient Rights
Right to Respectful Care
You have the right to be treated with dignity, respect, and courtesy at all times. Clear Step Medical Supply is committed to providing care and services that are:
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Free from discrimination based on race, color, religion, sex, gender identity, sexual orientation, age, disability, national origin, or source of payment
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Delivered in a professional, compassionate, and ethical manner
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Responsive to your individual needs and concerns
Our staff is trained to ensure every patient interaction reflects our commitment to respectful and patient‑centered care.
Patient Responsibilities
Responsibility to Provide Accurate Medical and Insurance Information
To help us provide safe, timely, and appropriate services, patients are responsible for:
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Providing complete and accurate medical information, including diagnoses, prescriptions, and changes in condition
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Supplying current and accurate insurance information
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Notifying Clear Step Medical Supply of changes to insurance coverage, address, or contact information
Accurate information helps prevent delays in service and ensures proper billing and compliance with insurance requirements.
Our Commitment
Clear Step Medical Supply is dedicated to supporting our patients with professionalism, integrity, and compassion. By understanding your rights and responsibilities, we can work together to ensure safe, compliant, and high‑quality care.
If you have any questions about this policy or your services, please contact Clear Step Medical Supply. We are here to help every step of the way.
How to File a Complaint
Clear Step Medical Supply is committed to addressing patient concerns promptly and professionally.
Contact for Complaints:
Phone: 404-566-5502
In person or written correspondence at:
1755 The Exchange, Suite 318 Atlanta, GA 30339